• Complete and detailed mystery check of the entire infrastructure and guest services
  • Comprehensive analysis of the SPA-team and submission of new tasks
  • Evaluation with improvement proposals and timetable for the implementation
  • Your menu, packages, services, and prices tell the client who and what you are
  • Advertising, promotional strategies and material, must work together to ensure the people you want to reach become and remain your clients
  • Research brands for appropriate treatment menus, signature treatments and flexibility in adapting to a spa's particular requirements
To know that it makes much more than just a location and funding to transform a SPA into a unique journey for the consumer and into a true profit-producing venue for you, is not sufficient.