- Complete and detailed mystery check of the entire infrastructure and guest services
- Comprehensive analysis of the SPA-team and submission of new tasks
- Evaluation with improvement proposals and timetable for the implementation
- Your menu, packages, services, and prices tell the client who and what you are
- Advertising, promotional strategies and material, must work together to ensure the people you want to reach become and remain your clients
- Research brands for appropriate treatment menus, signature treatments and flexibility in adapting to a spa's particular requirements
To know that it makes much more than just a location and funding to transform a SPA into a unique journey for the consumer and into a true profit-producing venue for you, is not sufficient.